When you fly from Bordeaux Mérignac for a trip longer than 4 days, you have to park far from the airport in parking P4. Passenger-luggage then take a shuttle bus to the terminal.
However, after having more than adequate service with shuttles every 10 minutes, they’ve changed the schedule to 15 minutes and when I arrived on Saturday, November 13 it was 20 minutes, if I understood correctly the phone number (badly) posted giving the waiting time for this shuttle. I, along with another furious and angry passenger, waited 30 minutes with the bus parked in front of our eyes and locked, and the driver, who probably had little interest in customer service, must have been busy reading his newspaper in a warm place or drink his coffee or perhaps even having a drink, or a meal?
The driver didn’t even apologies. We felt we had been taken hostage by a private company.
Travelers, please, make sure that allow enough time for your trip or you’ll risk missing your plane or your connection to the train, if you are on a returning flight.
For your information, you have to pay for parking (I paid 60 Euros for 12 days), mandatory, and the shuttle service is free, but in this instance, I think that Bordeaux chamber of commerce, who is in charge of the airport, should set up a mailbox for any complaints.
I have a hard time to believe that this situation will last, with the risk of seeing travelers choose the TGV instead of the plane to go to Paris and its unavoidable airport.